Knowledge Base
Frequently Asked Questions
Everything you need to know about our impact protection, MagSafe compatibility, device sizing, shipping, and returns.
Products & Drop Protection
Our Slim Everyday cases offer a featherlight 1.5mm profile with a semi-flexible shock-absorbing bumper, engineered for minor slips and scratch protection. Our Fortress Dual-Layer builds feature a hard exterior polycarbonate shell fused with an interior elastomeric core and 8-foot drop absorption.
Yes. All iPhone 12, 13, 14, 15, and 16 variants feature built-in neodymium magnetic arrays engineered to snap seamlessly to Apple MagSafe chargers, car mounts, and magnetic snap wallets without removing your phone from its case.
Never. We cure every print under UV light and seal it with a scratch-resistant hard coat. Clear edges incorporate anti-yellowing resin additives that shield against sunlight oxidation and hand oils.
Shipping & Delivery
Orders placed before 2:00 PM EST dispatch within 1 to 2 business days from our domestic fulfillment hubs. Standard delivery takes 3 to 5 business days, while Express takes 2 business days.
Standard domestic delivery is automatically complimentary on all orders with a subtotal of $50.00 or greater after any promotional discounts are applied.
Yes, we ship to Canada, the United Kingdom, Australia, New Zealand, and across Europe. International transit averages 7 to 14 business days with end-to-end tracking provided.
The Monthly Club
Subscribers receive a curated seasonal case delivered straight to their doorstep every month for just $18.00 (a 47% discount off individual retail). You can select your style profile or let our creative team surprise you with exclusive unreleased drops.
Absolutely. There are no contracts or cancellation penalties. You can pause deliveries, change your registered phone model when upgrading devices, or cancel directly from your Member Portal in one click.
Returns & Warranty
We offer a hassle-free 30-day trial period on all non-personalized products. If you ordered the wrong phone size or simply prefer a different color palette, head to our Returns Portal to print a prepaid exchange label.
Because custom monogrammed pieces are made-to-order specifically for you, they cannot be returned for buyer's remorse. However, if there is any manufacturing defect or print flaw, we will replace it immediately free of charge.
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